Commercial Insurance Disputes

What is commercial insurance?

The term commercial insurance means anything that is not a personal or consumer matter

As well as “for profit” businesses the not for profit, charitable, public authority philanthropic and indeed any other entity in the form of an incorporated company, a trust or voluntary society comes within the broad description of “commercial “for the purposes of insurance claims.

In commercial insurance matters, decision making typically falls to several people according to the make-up of the senior management. This brings about different claims management dynamics and can cause insurers to be more rigorous with their claim’s settlement requirements than for a personal, consumer claim.

Fire, flood, water damage, burglary and subsidence are just some of the more common events that beset a commercial entity not to omit injuries to employees and loss and damage to the public or to customers motor accidents and, increasingly fraud, deception, impersonation and hacking of bank accounts and other sensitive data.

Businessman stop domino effect. Risk management and insurance concept, leadership has solution for problem.

Business Interruption

Business Interruption for example as a result of fire or more recently, and still an issue for many, the COVID-19 lockdowns can have a devastating impact on a business and its employees, stakeholders and investors.

It can be very traumatic for the person having to deal with the business interruption claim and an experienced third-party offering support and guidance can prove to be priceless.

How Flaxmans Can Help You!

Flaxmans recognise that commercial insurance issues and business interruption is traumatic enough and that if the insurance company causes you to have to wrestle with it to get a claim settled, the trauma is more than amplified.

We can take the strain and pain out of dealing with insurers because we know how to do it. We understand what matters to them, what causes them to be pernickety and suspicious and what are the trigger points and actions that get a result.

  • We listen to your story
  • We read and easily comprehend the written jargon you have received from insurers, loss adjusters or lawyers
  • We act quickly and expertly to prevent the matter from getting worse and preparing to make it much better.
  • We care about our clients and about your reputation.

Get in touch with us for an informal and FREE chat

Sign up to our newsletter for consumer & business news and events

Watch our latest video

Flaxmans has launched its Business and Consumer YouTube Channel to help guide you through the sometimes-complicated world of insurance.

Get in touch today on 020 3972 6440 or write to