Commercial Insurance Disputes

What is commercial insurance?

The term commercial insurance means anything that is not a personal or consumer matter

As well as “for profit” businesses the not for profit, charitable, public authority philanthropic and indeed any other entity in the form of an incorporated company, a trust or voluntary society comes within the broad description of “commercial “for the purposes of insurance claims.

In commercial insurance matters, decision making typically falls to several people according to the make-up of the senior management. This brings about different claims management dynamics and can cause insurers to be more rigorous with their claim’s settlement requirements than for a personal, consumer claim.

Fire, flood, water damage, burglary and subsidence are just some of the more common events that beset a commercial entity not to omit injuries to employees and loss and damage to the public or to customers motor accidents and, increasingly fraud, deception, impersonation and hacking of bank accounts and other sensitive data.

Businessman stop domino effect. Risk management and insurance concept, leadership has solution for problem.

Business Interruption

Business Interruption most recently caused by COVID-19 lockdowns can have a devastating impact on a business and its employees, stakeholders and investors.

It can be very traumatic for the person having to deal with the business interruption claim and an experienced third-party offering support and guidance can prove to be priceless.

How Flaxmans Can Help You!

Flaxmans recognise that commercial insurance issues and business interruption is traumatic enough and that if the insurance company causes you to have to wrestle with it to get a claim settled, the trauma is more than amplified.

We can take the strain and pain out of dealing with insurers because we know how to do it. We understand what matters to them, what causes them to be pernickety and suspicious and what are the trigger points and actions that get a result.

We listen to your story
We read and easily comprehend the written jargon you have received from insurers, loss adjusters or lawyers
We act quickly and expertly to prevent the matter from getting worse and preparing to make it much better.
We care about our clients and about your reputation.

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Just a big thank you for your involvement in this, I know how respected (Dare I say feared) the Flaxman brand is and I truly feel grateful that we can and do rely on you guys. Your support has been invaluable and I truly appreciate it!

Neil Grimshaw – Ravenhall Chartered Insurance Brokers

It feels like the end of a very long game of chess and we'd not have got there but for you. Our sincere thanks to yourself, Tom and the team for all you did on our behalf. With very best wishes, Simon.

Simon Opie – Hastings Pier

We can highly recommend Flaxmans who we asked to handle a very complex claim for one of our clients last year. Being claims advocates they handled the issues with true professionalism and efficiency. Their 'outside the box' thinking, knowledge of the industry and application of a good deal of common sense obtained a quick and satisfactory result for our clients.