Unpaid travel insurance claims are very much in the news at the moment because some insurance companies are refusing to pay, disputing the terms and conditions of coverage.
Insurance companies have been taken by surprise as a consequence of the pandemic. Never before have so many travellers been forced to cancel or curtail their trip, at the same time. This unprecedented call on the insurance industry has caused them to fear the cost to them of paying out to policyholders and whilst some are honouring their contract without demur others are seeking ways to avoid the payments.
The majority of disputed claims concern cancellation or curtailment of a trip, If clients are experiencing a dispute with their travel insurer this Flaxmans factsheet will tell you what you, and they need to know.