Michael is a Chartered Insurance Practitioner and first entered the insurance industry over 40 years ago. He has a successful track record of helping clients resolve difficult claims. He is also an experienced freelance writer on insurance issues and has acted as adviser to solicitors on the handling of insurance disputes. Michael has developed a specialist interest in the Financial Ombudsman Service and has acquired a detailed knowledge of FOS procedures and decision making.
Michael brings an insightful and commercial approach to claims advocacy and epitomises Flaxmans’ approach of getting straight to the heart of the matter.