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April 1st saw new FOS qualifying rules come into force – were you fooled? Yes, April 1st did see the new FOS qualifying rules come into force and with it clear and important implications for brokers to understand before recommending the FOS to your clients. Even just recommending to a customer/client that they seek legal advice or go to the FOS carries with it responsibilities and a duty of care by the broker. The new FOS qualifying rules give all brokers the...

Roger Flaxman, explores the insurance issues for the growing self-storage industry Some of our most valued treasures and prized possessions are consigned to the attic! When that is full or converted to a room, the local storage company often gets the benefit of our custom. Whilst these units might look like Fort Knox and appear reassuringly secure they are not immune from the ravages of fire, explosion or flood, or even contamination, to name just four natural perils. Read the full article at...

In record short time for “the law” the Duke of Edinburgh was evidently given permission to apologise to Emma Fairweather for being involved in the accident. Her plea for an apology, at a time before anyone had officially established the actual cause, raises an issue that sounds with thousands of accident victims in all walks of life. The need to say “sorry” and the penalty for saying it. It can safely be assumed that Fairweather’s car crash with the Duke of...

What are the most expensive insurance claims ever made? If you’re one of the lucky few, you might never have to make a claim against your insurance in your life. For many other people, though, things do go wrong and they’ll make a claim. It’s one thing making a claim for a car accident or for a burst water pipe but the mere thought of having to claim for the amounts listed here will surely make all parties wince! Most expensive pet...

1st January 2009 saw the doors open to Flaxmans. The apocalyptic financial meltdown of the world’s banking system in October 2008 was largely the genesis of Flaxmans as it is today. Banks hunkered down to protect themselves and their assets from rapacious customers needing financial support, whilst interest rates hit the floor and disappeared through it. The often catastrophic consequences for banks’ customers led to a new level of ’prudence and caution’ amongst some insurance companies in paying out claims....

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