Slide Early Expert Evaluation Has an insurance claim been disputed or unfairly rejected by your insurers? Flaxmans can help Specialists in Insurance Claims Mediation and Resolution We are renowned as the UK’s #1 Insurance Dispute Resolution and Mediation specialists Speak to us today Specialists in Insurance Claims Mediation and Resolution We are not lawyers
We are not loss assessors or loss adjusters
We are insurance industry experts to the courts.
We have a panel of lawyers and loss adjusters upon whom we can call if the need arises. Specialists in Insurance Claims Mediation and Resolution
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If you run a small to medium sized business and you are struggling with a disputed or rejected claim then you will find tailored information for you within our SME section.

If you are a consumer struggling with a disputed or rejected claim then you will find tailored information for you within our consumer section.

If you are a Broker and would like to brush up on your knowledge or have a client with a disputed or rejected claim then find advice and guidance tailored to you within our broker section.

If you are a solicitor and you are looking for an expert witness to the courts specialising in insurance then you will find information and advice tailored to you in our solicitor’s section.

Flaxmans Triage

Very often the answer to a disputed claim lies in the “insurance practice” box rather than the “legal” box. The policy wording is just a small part of the overall contract of insurance. It does not contain all the answers.

We always triage a case before approaching the insurer. We get the full story and picture before making any representations on the rights or wrongs of the matter.

Initial Case Consultation

We will initially have a conversation with you to obtain the salient facts. If we believe your case is worth pursuing, we will then offer you the opportunity for Flaxmans to Provide a Preliminary Report and Strategy for going forward.

Preliminary Report & Strategy

This is a more detailed review and document that is designed to investigate and confirm our initial impression. These reports vary in price depending on the complexity of the case ranging from £1000 plus vat to £5000 plus vat

The report produces a clear and concise summary of the case, a manageable pathway, along with expectations of success, and with an estimate of time frame and the benefits of cost/reward. The report will provide you with a series of options for going forward including, if necessary, our unique Early Expert Evaluation.

Early Expert Evaluation

The prospects of succeeding in a disputed insurance claim are significantly enhanced with an Early Expert Evaluation of the merits of your case.

EXPERTS TO THE COURTS

As recognised experts to the courts, we know how they will typically judge a claim and claimant. What would ‘an insurance expert’ be duty-bound to say to the court? That is the key to the door for resolution.

Expert evidence will often tip the balance – and because of that we rarely have to litigate.

Whether a consumer, a business or any other entity: we’re on your side

Typically, insurer rejections include:

  • incorrect information, non-disclosure of material facts
  • being underinsured
  • “exaggerating” your claim
  • breach of a policy condition
  • “not covered” without explanation of why
  • a “Reservation of Rights”

Our experienced team of insurance professionals will guide and help you achieve the best possible outcome; whatever the reason.

Flaxmans, are the recognised #1 insurance dispute advocates in the UK.

Policyholder Claims Advocates
Insurance dispute resolution and mediation experts

As long as your claim has been in the last 6 years we’ll review your case for free and handle your disputed claim from initial consultation all the way to court if necessary. Although, for over 85% of our cases we resolve it without the need for any litigation.

Straight to the Heart of the Matter

We know how insurance works in practice. We know the markets, the personalities the processes and the cultures within the industry.

Very often the answer to a disputed claim lies in the “insurance practice” box rather than the “legal” box. The policy wording is just a small part of the overall contract of insurance. It does not contain all the answers.

As experts to the courts we know how they will typically judge a claim and claimant. What would ‘an insurance expert’ be duty-bound to say to the court? That is the key to the door for resolution. Expert evidence will often tip the balance – and because of that we rarely have to litigate.

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Contact Us today on 020 3972 6440