When You Need Us
Clients are usually referred to us with a problem they believe we can solve. Here are some of the reasons for talking to us:
- You need to tell your commercial insurers about a claim or potential claim. You are unsure what to tell them or how much information they need.
- Your insurers have turned down a claim you have made under your policy. You don’t know what to do about it.
- You have a problem with a client/customer/supplier. Is this something I should tell my insurers about?
- You suspect that a client/customer/ supplier is lining up to bring a claim against you and you want to know if you should report/notify this to your insurers. What should you tell them and how do you provide the details?
- You have suffered a loss but insurers will not pay out under your insurance, citing terms and conditions or exclusions of cover.
- Your insurers are refusing to renew your insurance because of a previous loss or claim against you.
- You are just not getting anywhere with an insurance claim. Negotiations are frustrating, slow and you don't know who is working for you or against you.
- Your company has had several claims or losses and you want to improve your company’s risk profile and its approach to risk awareness/management. Where do you start?
- You are not sure you understand the advice you are being given and would like a second opinion.
- You need an expert on insurance markets, broking and underwriting practices, coverage and claims to provide evidence to the court.
The excellent advice on a complex insurance issue helped us to navigate our way to a conclusion.
Robert Hearnden, Jackson Rowe
